Administrative Assistant/Front Office

Turlock

Full Time

Mid Level

Job Title: Administrative Assistant/Front Office	Department: Administrative Support
Location: Turlock, CA	Full/Part-Time: Full Time
Regular/Temporary: Regular	FLSA Status: Hourly (non-exempt)
Shift: Day	Salary Range: $17.00 to $21.00 per hour.

SUMMARY
Reporting to the Accounts Receivable Supervisor, the Receptionist/Front Office position is responsible for handling all incoming and outgoing mail, ensure filing is completed regularly, answer phones and direct calls, scale trucks, handle customer payments and assist the Accounts Receivable Department.

ESSENTIAL FUNCTIONS
Essential and other important responsibilities and duties may include, but are not limited to, the following:

Assist customers, both internal and external, by answering questions and providing information over the telephone and in person regarding customer accounts
Collect and receipt revenues, count drawer, balance cash, and checks, prepare bank deposits
Post data to various ledgers, register journals and logs according to account and procedures
Accurately weigh trucks in a timely manner
File large amounts of documents accurately
Check and tabulate statistical data
Process and match customer invoices and statements to mail
Run a variety of reports; research and resolve discrepancies related to customers; distribute weekly reports
Perform a variety of general clerical duties including computer data entry, typing, and maintaining files and records
Assist with office projects and help find customer information for any department in the company
Answer phones and route calls to the correct recipients
Scale trucks (weigh and process)
Will be trained to be the backup Courier.

ADDITIONAL RESPONSIBILITIES

Special projects and/or other related duties as assigned

QUALIFICATIONS
Knowledge of:

Principles of customer service
Basic mathematics
Modern office methods, practices, procedures, and equipment
10 key proficiency; good data entry skills
Computer proficiency including Word, Excel, Outlook
SAP experience

Ability to:

Perform procedures in an organized and accurate manner; meet deadlines regularly
Build and maintain positive working relationships with co-workers and customers
Operate a computer for a variety of applications
Communicate effectively with all levels of staff and outside customers
Work independently with minimal supervision
Problem solve and research issues
Take and follow directions to stay on task in a fast-paced environment while maintaining tact and composure

Minimum Job Requirements, Experience and Training Guidelines:

One-year customer service experience/exposure
Two (2) year degree or equivalent experience

SPECIAL DEMANDS

Physical requirements

Frequent use of keyboard
Frequent sitting for long periods of time
Occasional bending or squatting
Frequent decision-making and concentration
Frequent exposure to noise
Frequent reading and close-up work

Working conditions
Work is performed in a typical temperature-controlled office environment subject to typical office noise and environment.

Note: Job descriptions are not intended to reflect all duties performed within the job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Our company is an equal opportunity employer committed to non-discriminatory employment practices abiding by the regulations as outlined by the EEOC. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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